Windows Printer Communication / Printing Issues
This post is intended to cover a number of printing issues in Windows, I’ll add cases and solutions over time.
Printer was installed and connected via USB but jobs showing in the queue and not printing / cancelling, preventing anything else from printing
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Click the [Start Orb]
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Type: “services.msc” (without the quotation marks) into the search bar at the bottom of the [Start Menu]
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A single result named “services” should appear, [Left Mouse Click] that link to open the Services Admin Console.
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Locate the “Print Spooler” service in the list, a healthy print spooler service should look like the image below:
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If yours is in a “Stopped” state then continue to step 6, otherwise [Right Mouse Click] on the list entry for the service and [Left Mouse Click] “Stop”.
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Now open Windows Explorer (My Computer for example), navigate to the following directly and delete all of the files you see in there: C:\Windows\System32\
</wbr>spool\PRINTERS -
Back to the “services admin console”, [Right Mouse Click] on the list entry for the service and [Left Mouse Click] “Start”.
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If the service fails to start then note down the error message and let me know.